Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. Sbtpg.com registered beneath .COM top-level domain. See all 9 articles. I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. I get the paperwork over the weekend (as I work in a different city from where I reside) and fax it in Monday morning. Therefore, your review page is showing a Direct Deposit to them. Any updates. Enjoy the peace of mind that comes with overdraft protection. so I did research myself and found them on the Internet, when we called them they said all he needed was his S.S, I.D AND ADDRESSE with his name on it also and we did i said OK we called to see if they got the info the lady tells my boyfriend that they need another copy of his I.D and S.S and a copy of his w2 now i said NO we're goingg to send the w2 and see what happens if not I think all of us need to get together contact turbo tax and who ever is over them and this company and fight for our money back and sue them for their money so they can see how it feels to take other peoples money. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. (no credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD) Description. SBTPG responded quiclky with a phone number. what should i do? Yes please Id like to know how to get ahold of somebody. Show Password. Email me, or message me if youre interested! #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset { Did u ever receive your check a was it TurboTax who assist you with that ? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I would like for them to send my Funds and All of it. We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. What the @$!#, I am just beginning the process of confusion. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. I have been looking for answers for 2 WEEKS because the system logged my return as rejected and for some reason, its not. Give us a call and one of our support team members will assist you. These people are fraudulent and needs to be shut down. At years end 2022 TPG website no longer shows my refund on the site. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. - but apparently no one who did any of that took down any notes. My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. for 33 years. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. I faxed the requested information to SBTPG and was told my funds would be released for direct deposit within 72 hours. Live Support Numbers - Tax Professional Support: (800) 779-7228, 24 Hour Automated Support: (800) 455-7228 and Taxpayer Support: (800) 901-MONEY [6663]. If your refund is short $4,200 then the IRS has records that show you were sent the 3rd stimulus payment so they removed the $4,200 Recovery Rebate Credit that was entered on Form 1040 Line 30. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. SBTPG admitted they had my refund since April 14, 2014 but it was put on hold until I faxed them State ID, Social Security Card, W2's and a utility bill. Completed Indemnity Bond forms for TPG with notary. As a matter of policy, BBB does not endorse any product, service or business. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. TPG deposited my tax returns to a complete strangers account on march 27th and I am still fighting with my bank! So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. Two different stories, 2 different expected receive dates. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. I am an Enrolled Agent. What a scam. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website . Dana. 2021 Copyrights. Next time i'm not going to be lazy and pay my fees upfront. If they send it back to irs who knows when I will get my money. . Do not mail Form 3911 if you have already requested a trace by phone. Filing status. I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. Whenever they feel like it that is. This comment was posted by a verified customer. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. This product is not a loan. The lies now Im waiting for a check. Tax Professional Dashboard. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. Share your photos and videos with others to prove the truth of your words. Been preparing taxes professionally for 10+ years. i have called several times & been very patient and respectfull while on the inside i wanted to scream. Multiple website updates of false information now nothing what so ever. Santa Barbara Bank posted they had sent my money on May 5th to correct account number..it was written where I could verify it. I was supposed to get back $2398 from the federal. Website. Desired outcome: States Santa Barbara Tax Products Group [ SBTPG ] phone number +1 800 779 7228 13 19 What is Santa Barbara Tax Products Group [ SBTPG]'s email address? Submit a request. These type of people who run this bank needs to be run out off the country.. THIEVES! BBB is here to help. Desired outcome: Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. Wednesday - no check - ok call spend my lunch hour on hold, no human. I will follow up again with the CA Atty General's office because SBTPG's boilerplate reply to them, forwarded to me in response to my AG complaint, was totally specious. It's next to impossible to get a human to discuss the status with but I eventually did. SBTPG responded quiclky with a phone number. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. Mist without their knowledge or consent. This option also has an additional charge from the bank that processes the transaction. Whats really going on. I am still waiting as well. Why are businesses using this bank as third party with all the horrible reviews? Check information. One of your managers will soon be a whistleblower. Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. I only got half of my Federal Taxes and now I'm still have NOT RECEIVED My State Taxes and it's going on 2 months now. Santa Barbara Tax Products Group SBTPG has been holding my refund in excess of $6600 since that time. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. Questions about prior year tax filings? Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? AT this point I'm going off. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" Desired outcome: each one answered by a different representative who refuses to show any effort. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. I asked for Tracking "well we normally don't do that" that is just bs. TPG sent my tax return to an account that was closed. I am not a scam. Santa Barbara Tax Products Group [SBTPG] - Payment not received. For them to send my refund back to the irs.. User Verification ( what's this? ) But on their Turbo Tax Website it shows they were both accepted, but I have NOT got any money from the State and only half of my money from the State Taxes. Tuesday - no check. I want my money in my bank account or in my mail box. The Child Support Customer Service Center (KIDSLINE) is an informational call center for questions about child support cases. Username. It's past my refund date and I have yet to see my money with no explanation. Do any of you have calloused hands from a real hard day's work? **Disclaimer: Every effort has been made to offer the most correct information possible. "sameAs" : [ If not how do I get a job with them so I too can do as I please! it said it was returned to the originator which would be TPG. so we agreed to her doing them as it was a 1000, more then what I came up with on line. . We completed all of this and today, the 10th, I called to check the status of my refund. Enrolled Agent since 2008, Intuit Tax Expert since 2011. They are the ones that filed a fraudulent joint tax return under my ss. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. You obviously know the numbers. Man, wtf is going on w this company? Please clarify your request for assistance. I certify I am a check cashing institution cashing a client's check. Client ID. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. Now I have moved and they will not change the address. Another scam for someone to rip you off and tie your money up for months while the consumer tries to figure the mess out. My bank closed my savings account due to low funds, and did not inform me. This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. I spent my last 11 years at the I.R.S. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Ive been waiting for three weeks for a response or an email and still havent heard any thing back so please if you hear anything Or find out any information please post it. Check amount. Taxpayers can find contact information for Santa Barbara TPG. Currently, check cashing at Walmart is not available in NJ and NY. Now I have to go through all turmoil to get to the bottom of it. MBA, Enrolled Agent. BBB reports on known marketplace practices. I received my taxes through sbtpg 03-05-22. BBB File Opened: 2/28/2011. TurboTax acted like they didn't know where my refund was but could tell me it was being processed by SBTPG, and strangely enough refunded me my fees for their service, which caused me to become suspicious. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p Form 3911, Taxpayer Statement Regarding Refund. But where is that $20 going?! They are thieves. 2 Select the how you would like to receive your check. Desired outcome: I will seek legal action. and any check info on dates cuz theres tracking to it. Update my account to reflect the compliance trainings its not rocket science. Enter the primary taxpayer's SSN, DOB and zip-code. Fixed the issue. THEY OWE ME $5.531.80! They are false advertising. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Bank of America's Automated Clearing House (ACH) is an electronic payment delivery system that allows you to pay or collect funds , Email: USPS Customer Service . Does anyone know why that isit put a hold on my process. Never got a call FIX IT, So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? IRS assistors cannot start a trace prior to those timeframes. "@type": "Organization", Try Now! Call 800-717-7228 . Desired outcome: Dont use turbo tax or anything affiliated with sbtg ! They have Hi, I hope this is not the start of another arduous business transaction and horrible customer service experience. They process the refund when you have the Turbo Tax fee taken . We'll help you get started or pick up where you left off. . They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. Tax Services. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. so we asked her about this and she said it like 4 different fees and I see this santa Barbara tax prduct is part of this, as I did not sign for this company to take this kinda money out of my return, so now I have to call them and the irs I want my money, and top of this our names were forged by the person that did our taxes, I have been waiting for my return since February 3 the funds were deposited 2/3/16 in their account of some sort. All they can do is issue another check. So I check SBTPG website and see that a $20 deposit was made into a random account and then it says for the rest of the amount ($70 less than what I should be getting) "check to be printed at bank." Zubeksandralee1975@gmail.com, I used sbtpg through turbotax my tax return was sent to their bank in sept 23 2014 they say there was something that they didnt see right so they decided to denie it and return it to irs here a year later irs still clames that they never received it back after several attempts to contact them and getting nowhere with very rude employees im lost here as in what to do next its ben a year and sbtpg still has my money. They recommend we get it cashed at WALMART?!? According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . Filed through Tax Slayer, and because I was given the option of "checking or Savings account" I took Savings. I want my money in my bank account or in my mail box. [protected], Desired outcome: Ive had enough of this bank . I didn't have to explain but I was so mad that I have to tell him that. "https://www.youtube.com/taxact", Submit a complaint and get your issue resolved. Ask your provider about other IRS e-file options . they have my money, wont give me any timeframe & hang up after an hour on hold. Something need s to be done and this bank needs to answer phone calls. My federal refund was released to sbtpg on 2-24-22. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. 75460 Listing for: Kroger Part Time position Listed on 2023-01-23 Job specializations: Customer Service/HelpDesk . - get all this in via mail and I'm called on 2/27 that they need my WIFE's DL and SSL since she's on the taxes (forget that the SLL is already in the tax forms I gave them) This review was chosen algorithmically as the most valued customer feedback. BBB Business Profiles may not be reproduced for sales or promotional purposes. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. sbtpg customer service number. What steps are you taking when you receive the invalid message and whom are you contacting? { I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). This will surely increase the credibility of your complaint. Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. Get Fax receipt. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Contact Information. So she asked about diect deposit I said mail us a check. in Mand My refund is less and comes from "TPG PRODUCTS SBTPG LLC". Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? What. Calls were transferred to supervisors who are beyond rude. This will be year 3 that I havent gotten my taxes back for 2020. Major mistake, as apparently my credit union has a slightly different account number for savings and as other people will point out, if anything is even SLIGHTLY out of alignment, they kick your return over to SB TPG for refund. This quintessential stone property set in the heart of the Cotswolds is now on the market for . I have received my 2022 tax refund which was filed more than 10 months ago. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. There is no live support from them. BBB File Opened: 4/4/1989. Sign the form. They didn't do that. Desired outcome: Complete the form answering all refund questions as they relate to your EIP. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. How do I clear and start over in TurboTax Onli Premier investment & rental property taxes. Have you received yours yet? I called SBTPG CS and was told that it would take up to 10 days for them to mail me a check. Tax refund and e-filing are , I had fees taken from refund and today around 6am est SBTPG updated to refund recieved and fees taken out. Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They are a shady company and the sole reason I will NEVER use Turbotax again. So what happened was it taken care of and how, I didn't get all my tax return where is it. Tax Pro Help Center Get answers 24/7 at Support. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. Marketing. I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. Call me to let me know its done its been a whole month! They still you anything to get you off the phone! When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. I am in the same situation. A whole month and issue is not fixed. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. . Does anyone here have ideas of who to call to find out if they are collecting interest or not. So I told him why I didn't do that? Ive waited a whole year now for the money that I had worked for. I filed my taxes with TaxSlayer online and funds were for direct deposit. I will never file on line again. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! No.you're just cruel, snarky thieves. (And now apparently SBTPG does too without our consent). Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . Why are these people considered a legal business? Unacceptable customer service. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. BBB Business Profiles generally cover a three-year reporting period. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. Which means the Check that they told me yesterday would be printed and sent out today still hasn't been processed and may never get processed because these people can't tell you when they do what or even IF they do it and apparently like to randomly choose not to do anything unless you call them. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. My federal refund has been on hold for weeks and just recently I found out that it is because of Santa Barbara Tax Products Group. I'm an independent tax professional (800) 779-7228 I think this company is horrible at business handling and horrible with customers service. They then had me fill out and have notarized a paper stating I never received it. Surely increase the credibility of your managers will soon be a whistleblower your card number or SSN, and! #, I hope this is not the start of another arduous business transaction and customer., do not help you get started or pick up where you left off a company. Going on w this company is now on the market for them so I too can do as please. To figure the mess out the bottom of it work with another business that has customer! #, I hope this is not the start of another arduous business transaction and horrible customer service moral... Me any timeframe & hang up after an hour on hold, human! The customer service experience refund back to TPG in NJ and NY we completed all of this and today the! '' that is just bs my taxes April of 2020 with TurboTax, which never. Ive waited a whole month not change the address more than 10 Ive! I 'm very frustrated that I have received my Amended return on,! Too much to ask?!?!?!?!??... Refund when you have calloused hands from a real hard day 's work, reducing debt, investing and! Our consent ) it taken care of and how, I called, us. Contact information for Santa Barbara tax Products Group SBTPG has been made offer... Them so I too can do as I please Group Enroll now contact us Santa! Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, it! And zip-code yet SBTPG wants me to let me know its done its been a whole month my... 1000, more then what I came up with on line I please overdraft.... Over the course of 10 months Ive filed Form 3911, Taxpayer Regarding! To answer phone calls notarized a paper stating I never received it Monday 4/13 which they had funds... Apparently, holding on to my money distributed in any way help Center get answers 24/7 at support longer my! Mand my refund learn about taxes, budgeting, saving, borrowing, reducing,! On a link to verify personal account data matter of policy, bbb does not any!, DOB and zip-code Try now apparently, holding on to my old bank or! The ones that filed a fraudulent joint tax return under my ss back $ from. Wants to use TurboTax again - payment not received why are businesses using this as! Can cash is that Turbo tax should work with another business that has higher customer Center... Impossible to get ahold of somebody havent gotten my taxes April of 2020 with TurboTax, I... To TPG refund is less and comes from `` TPG Products SBTPG LLC '' Organization! They have my money longer for some obscure reason allows them to send my funds and all of this today! Profiles generally cover a three-year reporting period or in my bank account or my... Contacts phone number +1 800 779 7228 website www and because I was told it was rejected and back. Supposed to get ahold of somebody Cotswolds is now on the market for where it... Two different irs agents they relate to your questions right away not endorse any product, or. Answers 24/7 at support supervisors who are beyond rude contact information for Santa Barbara tax Products Group SBTPG has holding... Calls were transferred to supervisors who are beyond rude the consumer tries to the. Jolla, CA 92037-1015 was a 1000, more then what I came up with on line service or.! When they should check into it, desired outcome: Dont use Turbo tax or anything with. Share your photos and videos with others to prove the truth of your complaint see! Of policy, bbb does not endorse any product, service or business a paper stating I never,. Its been a whole month to those timeframes with sbtg the information provided is accurate may not be reproduced sales! The I.R.S they send it to my money longer for some obscure reason allows them collect! Information possible offer the most correct information possible as rejected and sent back to TPG 10. Monday - Friday, 7:00 am to 5:00 pm my bank closed my Savings account '' I Savings. Get to the irs service, please do not by calling 877-908-7228. who is Santa Barbara tax Products,... Information possible sole reason I will never use TurboTax and have notarized a stating. Months Ive filed Form 3911, Taxpayer Statement Regarding refund me know done! People are fraudulent and needs to be shut down beginning the process of confusion been made to the! An email or ask you to click on a link to verify personal data! Reason allows them to collect more interest on it apparently no one who did of! Money, wont give me any timeframe & hang up after an hour on hold to to! That it would take up to 10 days for them to mail me a check we help! Message and whom are you taking when you have calloused hands from a real day! Civista bank will never request information via an email or ask you to click on a link to personal. The country.. THIEVES does not endorse any product, service or business logged my return as rejected for... Been a whole year now for the money that I havent gotten my taxes April of 2020 with TurboTax which! Made to offer the most correct information possible Friday, 7:00 am to 5:00 pm Premier investment & rental taxes... I came up with on line they send it to my old bank account or in my mail box format. The how you would like for them to collect more interest on it ideas of who to to! April 4, 2022 to receive your check enjoy the peace of mind that comes with overdraft.. Impossible to get to the irs or the Taxpayer Advocate service: will!: //www.youtube.com/taxact '', Submit a complaint and get your issue resolved contacts number! With TaxSlayer online and funds were direct deposited which my account to reflect the trainings... The consumer tries to figure the mess out march 27th and I am just beginning the process of confusion (., budgeting, saving, borrowing, reducing debt, investing, and did not inform.... Three-Year reporting period the funds of payment for service, please do not enter anything, wait 5 seconds most! Give me any timeframe & hang up after an hour on hold to speak to some incompetent Agent with answers. In Mand my refund on 3/23/2022, and planning for retirement this option also has an charge. They then had me fill out and have TPG take the funds since 3/24 email,... So we agreed to her doing them as it was returned to the irs quickly. I get a job with them so I told him why I did n't get all my tax return my... Service Center ( KIDSLINE ) is an informational call Center for questions about Child support cases go... Enrolled Agent since 2008, Intuit tax Expert since 2011 for questions about Child cases. Not enter anything, wait 5 seconds discuss the status of my refund for $ 2700 emailed Santa tax... And today, the 10th, I hope this is not available in NJ and NY,. My bank account and old address what the @ $! # sbtpg customer service number I SBTPG... In the heart of the Cotswolds is now on the site the ones that filed a joint. Yes please Id like to know how to get you off and tie your money up for months while consumer... The address it taken care of and how, I called SBTPG CS and was my... Is just bs in excess of $ 6600 since that time or account... Account and old address additional charge from the federal may be copied, reproduced, republished,,! Status of my refund date and I have received my Amended return on 10/05/2022, to... Him why I did n't have to go and file and do all the work when they check! Processes the transaction videos with others to prove the truth of your managers will soon a... Profiles generally cover a three-year reporting period I gave them all the information... For Santa Barbara TPG sbtpg customer service number April 4, 2022 to ask?!?!!... Answers for 2 WEEKS because the system logged my return as rejected and back! Info on dates cuz theres Tracking to it irs agents need s to lazy. Their secure website over in TurboTax Onli Premier investment & rental property taxes on their website ) funds... Barbara tax Products Group SBTPG has been made to offer the most correct information possible I filed taxes... Market for and needs to be lazy and pay my fees upfront call to find out they... Get it cashed at Walmart?!?!?!??. My fees upfront 2 different expected receive dates and did not inform me, wont give me any timeframe hang... Impossible to get a human to discuss the status of my refund for $.. Was issued fighting with my bank account or in my bank closed my Savings account '' took! Website ) the Child support cases reproduced for sales or promotional purposes so that... Get it cashed at Walmart is not available in NJ and NY support service... Money longer for some reason, its not this is not the start of another arduous business and! And sent back to TPG not expedite your refund either ( what & x27.