You will need an AA battery to power the Razer Basilisk X HyperSpeed. Switch to a different USB 3.2 Gen 1 port. No, the Razer Basilisk does not have a tilt click scroll wheel. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Copyright 2023 Razer Inc. All rights reserved. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. The receiver is plugged into a port that is not working. From the menu choose the what the Power Buttons must do option on the left side of the window. Bluetooth is laggy at times thus I prefer using the wireless adapter. the only quarrel is . How do I create or delete macros on Razer Synapse 3? Razer Basilisk X Hyperspeed Issues. You can change your DPI with a press of the DPI cycle button at the top of the mouse. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. Check or replace the mouse battery if it is unable to start properly. It cannot be charged using the charging dock. Rather than restricting wireless gaming mice to the $100+ category, manufacturers are starting to sell peripherals in. To resolve this, the sensor needs to be cleaned. The Razer Basilisk X HyperSpeed features an improved ergonomic form. The reason for this is that any mechanical issues get worse with time. Clean reinstall your Razer Synapse 2.0 if the issue persists. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. Or you can click the Bluetooth icon from task bar. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. Now check to see if the problems have been resolved. You will need an AA battery to power the Razer Basilisk X HyperSpeed. There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Now that its paired even when you turn the PC off and back on, it should reconnect to Bluetooth automatically. Make sure Windows OS has the latest updates. It connects to the PC in two ways. This is for both BT and the 2.4 GHz mode. I have the same problem. Here is a more detailed post on how to solve interference issues. on Razer Basilisk X HyperSpeed Manual and FAQ. Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili On the computer, open the Bluetooth software. It will take a few minutes to add it. 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Basilisk X Blinking Red What does it mean? Learn more, By Follow these steps to update the drivers with the latest version. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. Here is a list of common problems with the Basilisk X. Every time I start Windows, I remove the dongle from the USB port and put it back in again. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. Why won t my Bluetooth Razer mouse connect? Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub. Place the mouse on a flat surface and follow the instructions in the Synapse application. Even a nearby phone with Wi-Fi on can have the same effect. Please consult the product documentation provided by the product manufacturer for details. For your safety, only use an alkaline battery. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Plug the device directly to the PC and not a USB hub. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. On-the-Fly Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse 3. Go to the bottom of the page and deselect the Hibernate button. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. Select the desired ultrapolling rate under the POLLING RATE section. These devices will interfere with the smooth operation of the mouse. Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. If the issue still persists, its likely a hardware issue. Open the Bluetooth settings and turn it on. My mouse stops working entirely after about 1-3 minutes of not moving. Now flip your mouse and locate the power button on the bottom. We recommend changing the battery at this point to avoid unexpected loss of connectivity. Lets learn it step by step. 1 day ago. . Read more. Otherwise, please check for updates through Settings > About > Check for Updates. Go to the Bluetooth settings on your laptop. Why is my wireless mouse not working even with new batteries? Unplug your Razer mouse from your computer. Select your Razer mouse from the list. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! It's kind of strange. If only the Hyperspeed mode works, its most likely an issue with Bluetooth either the internal BT for your PC or a BT dongle if youre using one. If the issue persists, test the mouse in another USB port or another computer. - Updated Pre-set up to 5 custom DPI stages on Razer Synapse 3 and bring your settings anywhere, so youre always ready to compete no matter thearena. A. In the case of built-in Bluetooth, search Bluetooth in the windows search bar. It will be activated. If you use a USB hub between the device and the PC, make sure the hub has power. Razer recommends a line-of-sight condition between the mouse and the receiver. After around 5 seconds, release the buttons. No, there is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Click pair and once it is paired you can use it. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. What Is the Best Motherboard for MacBook Pro Users? If the sensors view is obstructed, it will cause issues. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Update your device to the latest firmware. Install the latest Razer Synapse updates. A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. Update Razer Synapse. What is On-The-Fly Sensitivity and how do I configure it? Free shipping. Over time the Optical sensor (I in the picture below) under the mouse collects dirt. Q. Box 71092Springfield, OR 97475. How do I setup my Razer Basilisk X HyperSpeed? Click the ADD button to start scanning for a device. After opening it will automatically start searching the new devices. It will take 4 to 5 minutes to connect your wireless gaming mouse. To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Have a question? Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. No more losing them in my bag or having them accidentally turn on and drain the battery. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently Check that the battery of the mouse is charged. Disable the Allow this computer to turn off to save power function. No. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. The red light on the top blinks to indicate that the battery charge level is below 5%. How do I fix this? How do I fix my Razer mouse not turning on? Why is my mouse connecting but not working? Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. Click on the Get started button under Reset this PC. It will illuminate for about 5 seconds only if you press the button, then it turns off. Try using a different USB port on your PC. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Get up to $2 back in rewards. Wireless devices use channels in order to transmit data, thus, other connections with overlapping channels can cause interference when used all at the same time. This is much faster than a USB 2.0 interface. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. There is a possibility that Windows did not update the drivers. Let the sensor dry for five minutes and try the mouse again. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. 2.0 if the issue still persists, test the mouse again my wireless not. 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