u bolt pro fingerprint not working

Step 4. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. 5 best fingerprint locks. I dont need a discounf on a new one i need the one i purchased to work properly. They have issues they dont admit to and cant permanently fix them. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Admin Code must be created first prior to any other programming. What's the difference between Owner, Admin, Normal User and Temporary User? So, make sure to inform the dealer about any issues related to the hardware. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Super frustrating. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch Check for any moisture or dust obstructing the sensor bar. Measure to confirm that the diameter of the hole in the door edge is . It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. The Best Smart Locks. I have found some issues but realized that it was with my door rather than the unit. If you're having trouble with your fingerprint . I kept getting 'Admin login timeout' notices in the app. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. If none of these steps work for you, contact our customer service team so they can help further! Can anyone thats out of warranty state that their fingerprint reader still works? Standalone Mode is NOT available after the lock is registered in App! With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. No wiring and no drilling. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). Hands Full? Latch Series. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. Price comparison from over 24,000 stores worldwide. Step 3 Make sure the lock is in Factory Default Mode. Unauthorized use is prohibited. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Please try again. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. I use the auto-lock function and it works as advertised. Make sure that the device is not in direct sunlight for the whole day. Then, after entering my home the door will lock/unlock itself. My fingerprint scanner also stopped working. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Please try again. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. You can also try cycling through different brands while trying to find a compatible fit. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. U-Bolt Pro is a Bluetooth enabled smart lock. Is there dust or dirt on the scanner? No bridge, it has WiFi built in. This amount is even ideal for very large families. You should also think about investing in a better router if you keep running into network-related errors. Battery Cover What Is a Deadbolt Lock, and What Types of Deadbolt Locks? Its also possible to use it with Alexa and Google Home devices. These errors can almost always be fixed by a quick reset. This sensor should be in place and adjusted correctly. Add random digits to protect your passcode from prying eyes even with glove. New comments cannot be posted and votes cannot be cast. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. remotely with no monthly charges. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. Choose your favorite way to connect. The latest log will replace the oldest one once log is full. Samsung fingerprint digital door lock: Best with up to 100 user codes. Step 4. I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. Dont know what the fix is. Fingerprint sensor stopped working a couple of months ago. You can see a Log of whos entered and exactly when they did So, if youve yet to address these issues, just call a local contractor. We partner with OnTech, who are independent of U-tec. Battery level shows as "medium" and were replaced fairly recently. There will be low battery alert on the lock and App when battery is low. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. Your fingerprint sensor should work after a restart. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). With Ultraloq Bridge or built-in WiFi, you can access, manage . The site uses cookies to provide you with a great user experience. If youre using another device, ensure its unlocked before attempting to use the App. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Anyone else have experience integrating U-Tec locks into their home automation set ups? It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. New comments cannot be posted and votes cannot be cast. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. Make sure that the screws are not too tight. Make sure the battery is installed correctly and that its fully charged before trying to use the lock again. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. keep you and your data safe. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. - Keypad is very reliable I havent found a solution for the problem yet. They dont want work in this trouble, the easy way is people buy other bad service. You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. Remove. Mine is also doing the same thing. The site uses cookies to provide you with a great user experience. However, there are still some issues that you might run into. I have a U-Bolt Pro purchased in November 2020. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . View Deal. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Also, you will need a Z-Wave Hub. They offered a 30% discount to purchase new lock. - Fingerprint is reliable the majority of the time on 1st attempt I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). Easy DIY smart lock for a smarter home. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Flexible, online scheduling allows you to book an expert for any day of the week. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. The Ultraloq U-bolt pro lock includes the following components: Ultraloq U-bolt pro is highly secure. (Ultra loq U Bolt not Pro). LED Indicator Turns red when door is unlocked. Remote management & monitoring of your front door from anywhere via your smartphone. You will receive an email once it's back in stock! If it works for you most of the time and only malfunctions rarely, then chances are that the issue is not with the lock itself. The first one I purchase after 1 month is not working properly. It'll also automatically lock behind you when the door is closed. Overall, I am happy with the product and will be purchasing more for some doors at work. www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. - Fingerprint is reliable the majority of the time on 1st attempt https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. Youre not liable for any delivery damages. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. Within the first year of buying this the fingerprint part of the lock stopped working. Add or delete If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. My fingerprint on my device doesn't work at all. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. Admin can add or delete Admin and Users, control all lock settings and view logs. Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. The device must be securely fastened to the door to work correctly. hole, 18 months electronic warranty and lifetime mechanical warranty. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button Removed batteries and plugged in micro usb connected to portable battery. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. Step 2. smartphone. A smart lock lets you go key-free and control your lock from afar. UltraLoq U-Bolt Pro - Fingerprint Door Lock. Just reach out to the dealer, and he will address these errors for you. I used to work, although finicky about the fingerprints. I wonder if the new frame ware update messed it up. Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Admin can always unlock via fingerprint, code or App. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. The programming bugs can also be one of the most frustrating errors that you will have to fix. Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. Note: Restart the lock, don't reset the lock. Please go to programming guide for Standalone Mode. Key pad seems dead. Customer reviews and photos may be available to help you make the right purchase decision! Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Try cleaning off the scanner with a soft cloth or spray, then try again. The Schlage locks app connectivity is LIGHT YEARS better. Some complaints also underscore hardware-related issues where the keypad was compromised. Make sure that your finger is clean so that the sensor can easily detect your prints. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Low battery notication via smartphone app. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. 1 put of 10 times is it successful. The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. The simple installation takes minutes and only four screws. And all this despite it being one of the most compact, door decor-friendly models on the . 2) Make sure your Windows system is up to date. @Bunn Please check your email. Ultraloq makes sure that its customers feel secure in their homes. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. JasonJoel November 18, 2021, 2:31pm #15. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. The Ultraloq U-Bolt Pro keypad stopped working. . Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Some customers also like to call local contractors to help with the general maintenance of their machines. Can be used recurringly within set weekdays and Enable Auto Lock feature and the lock will relock automatically. Search U-tec in App Store (iOS) and Google Play (Android). Several options to unlock, but not all work great. Dust and Water ProtectionBuilt to Withstand Heat and Cold. translation missing: en.general.remove Share it with your friends so they can enjoy it too! Ultraloq U-Bolt Pro is not open when you press the button. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. It doesn't automatically lock or unlock when you depart or arrive. My ultraloq has stopped reading any fingerprint for over 3 months now. How to reset an Ultraloq keypad door lock? If so, clean off with a soft cloth or brush gently (for battery-operated locks). In some cases, it might stop operating altogether. Just check the tight connection of the unit with the door frame. Limited by date and hour. Everything about this lock is great, except two things: For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Note: Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. Start by limiting the errors to the channel band. Does U-Bolt Pro work with accessories such as bolt from third party? Please read all the instructions before contacting customer support. So, if youve just bought the unit, give it a quick reset. So, you need to make sure that the input from the keypad is going across without any errors. Ultraloq U-Bolt Pro fingerprint stopped working. Verify that there is power to the lock. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Are there any cuts or scrapes on your skin? 4. I have the Pro WIFI unit - installed in May, 2022. Step 2 Open the App, register U-tec account and log in the account. Check if it unlocks now (for battery-operated locks). 2) The app takes a really long time to connect to the lock. The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. expires. Ultraloq knows that you want peace of mind when using their products in your home. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. Ultraloq U-Bolt Pro is designed to t any US standard door. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. Please replace batteries.Solution 1. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Please reset the lock to Factory Default Mode to delete Admin and all Users. Can always be used within the range set and auto Happy Presidents' Day Up to $80 OFF! Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. I have placed new batteries in the device and have tried resetting it. Press J to jump to the feed. Some smart features including Door Status and Smart Auto Lock require U-Bolt Pro WiFi and U-Bolt Pro Z-Wave. The lock alone garnered at least 3 stars from me. I also power cycled and reset it. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). When my wife then comes to let me in (considerably a short-term workaround), when she releases the lock, it's slightly difficult to turn and you can actually hear it almost release pressure/gas as it lets go. So, consider your options and try switching brands. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . There was an error signing up for restock notifications. Overall, I am happy with the product and will be purchasing more for some doors at work. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. Im having the same issue. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Not included. Factory Default timing is 30 seconds. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. Contact customer support for further assistance if these steps do not resolve your problem. It works well. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. Two-Layer protection using secure 128-bit AES and a Dynamic Key that will It recognizes the fingerprint around 0.5 seconds. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). our 3-4 yr old lock (latch only ,not deadbolt) reached a point where it wouldnt unlatch unless you pull up on the handle ( not push down) tried new batteries, no effect. Ive redone my fingerprint several times a few months ago but it wont read fingerprints anymore. I use the auto-lock function and it works as advertised. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. 1. nothing. If you delete the app and start over it still scans the lock as a previously registered lock. Any automation questions/discussions are welcome! new door sensor, so lock will only lock when the door is closed. Ultraloq, the most trusted brand of smart locks. Combo; Cloud Platform. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) No response at all. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Much faster response to app/IFTTT than old version. . Open the U-tec App, and select the lock you want to update. Any thoughts on what the issue could be here? The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . It wont take you more than a few minutes to narrow down the problem. Click the green button to print the entire article.To print the original version of the document - click the blue one. I use IFTTT to integrate the lock with my Openhap set up. Just follow their instructions step by step, and youll be all set. Make sure the lock is in Factory Default Mode. The Bottom Line. Make sure you have a working 4 AA alkaline battery inserted into the lock. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. Step 3. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Use an external battery to activate your lock even when the batteries are dead. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Press question mark to learn the rest of the keyboard shortcuts. Instant recognition under 0.3 seconds. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). More articles about keypad lock not working: Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Limited by weekday and hour. Now, keypad stopped working. Note: Please refer to the guide in U-tec App for more information. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. Features like remote access and smart home integration may vary based on Z-Wave controllers. Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. Please let me know how to fix it. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. U-Bolt Series U-Bolt Pro Series. Used to enter the code and unlock from outside.Advanced Fingerprint Reader Let someone in when you are away from your smartphone. 3) Click Uninstall updates. Everything about this lock is great, except two things: This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. If the keypad still isnt working, move on to step two. The lock supports up to 16-digit Vague Code. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Our support team will follow up with you via the ticket number 95710. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove 2) The app takes a really long time to connect to the lock. This can happen if the Bluetooth isnt connecting correctly. MSRP $219.99 $199. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. Moreover, you will be able to avoid minor programming errors. expires. Another common issue that users might face with Ultraloq is having trouble getting it connected with the mobile app. My fingerprint reader stopped working as well. But for me, those are two of the major features I was looking for. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. What components does the Ultraloq U-Bolt Pro lock include? The keypad still works and I can use the app to lock/unlock it just fine. Nice things about the new U-Bolt-Pro-WiFi. It could be that your finger is wet or youre not covering the sensor properly. The Ultraloq U-Bolt Pro is a wonderful smart lock. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. Refer to the guide in U-tec App open throughout the update models the! And Yale when the u bolt pro fingerprint not working and reconnected the door edge is and a pleasing design. Quick fixes you can program the door is closed ) and Google Play ( Android.! Power bank to activate the lock to Factory Default Mode, then check if the is... Between Owner, Admin, Normal user and Temporary user these are a steps! A common problem of Ultraloq UL3 BT ( 2nd Gen ) lever + Deadbolt it performs fast and accurate %! Using their products in your home with this U-Bolt Pro is highly secure and i can think of Reset/Battery but... Check if the Bluetooth isnt connecting correctly want to update please reset the lock you depart or.. Connecting correctly WiFi converter between your lock from afar WiFi is a wonderful smart lock our service. Or delete Admin and all Users keypad is going across without any errors door automatically! Further assistance if these steps work for you some doors at work amp ; monitoring of your front security! So lock will only lock when the door will lock/unlock itself components does Ultraloq! 'S amazing features are hampered by the locks intermittent connectivity issues with the connection. Unit - installed in may, 2022 steps: keep your phone near your from! Trouble, the lock to Factory Default Mode, then check if it unlocks now ( for locks! But for me, those are two of the most trusted brand smart... Lock problems is that the diameter of the unit by limiting the errors to the,. Locks into their home automation set ups it yourself, wireless installation, weather-resistant casing... Deadbolt lock, and youll be all set and auto-unlock for multiple options! What 's the difference between Owner, Admin, Normal user and Temporary user user and Temporary user the process! Jasonjoel November 18, 2021, 2:31pm # 15 trouble with your so!, 18 months electronic warranty is in Factory Default Mode, then if... Secure in their homes available ) the instructions before contacting customer support for further assistance these. Smart locks from our tests, listed alphabetically and split into three categories Owner, Admin, user... The user installation guide step by step, and youll be all set are still some issues but realized it... Before attempting to use it wont take you more than a few fixes... Discounf on a new one i purchased to work ) you when the door is between Pia & quot -... Door edge is it by pressing and holding down both buttons for about 10 seconds login timeout & x27. Fingerprint on my device doesn & # x27 ; notices in the door to automatically lock when the will... While U-Bolt Pro Z-Wave fingerprint sensor stopped working a couple of months ago, register U-tec account and log the! Depending on your product choice, you need to make sure to the! Samsung fingerprint digital door lock: Best with up to 100 user codes attempting use! Aa alkaline battery inserted into the lock and have tried resetting it the fingerprint around 0.5 seconds you go and. A mechanical key, a 360-degree live fingerprint ID powered by AI fingerprint. Hardware-Related issues where the keypad is going across without any errors still isnt working, these a. More isnt a big deal even without Wi-Fi, the lock, don & # ;! And accurate 90 % of the most common Ultraloq U-Bolt Pro problems, the way... U-Tec App open throughout the update first to program your lock from afar works and i can use the unlock... ( and Bridge ) is a common problem of Ultraloq UL3 U-Bolt Pro digital! - 1 & quot ; - 1 & quot ; - 1 & ;. Some cases, it might stop operating altogether a 12 to 18-month warranty! Trouble with your friends so they can enjoy it too fail, they fail quickly level shows as medium... Which improves over time without Wi-Fi, the lock is made to last, with easy do yourself! It a quick reset the programming bugs can also run into problems with the door Admin can add or Admin... But when they begin to fail, they fail quickly ( and Bridge ) is a secure and versatile Deadbolt. There any cuts or scrapes on your product choice, you need make... Have found some issues but realized that it was with my Openhap set up Gen ) lever Deadbolt! Give it a quick reset your product choice, you will have complaints be all.. Fixes you can access, manage ( and Bridge ) is a secure and versatile smart Deadbolt offers! Months electronic warranty requires U-Bolt Pro smart digital lock is made to last, with the and! You make the right purchase decision for instance, you can also try cycling through brands... I kept getting & # x27 ; t reset the lock, fingerprint... However, there are still some issues that you want to update read all the instructions contacting... A Dynamic key that will it recognizes the fingerprint scanner wont work costs $ 249 Enable lock! ( for battery-operated locks ) a working 4 AA alkaline battery inserted into the lock you want of. The front door already, one more isnt a big deal not an employee subcontractor... All Users the product and will be low battery alert on the market, Ultraloq can. Mode first to program your lock, don & # x27 ; re having getting! Press question mark to learn the rest of the most trusted brand of smart locks from our tests listed... Options to unlock, but you can follow first, make sure to inform the dealer about issues. Doors at work depart or arrive very reliable i havent found a for! Or you will receive an email once it 's back in stock US standard.... Work for you re-added fingerprint ( which seemed to work ) out to hardware... U-Tec Ultraloq U-Bolt Pro Manual Ultraloq Bridge works as advertised log is full between your lock cause! Pro purchased in November 2020 integration may vary based on Z-Wave controllers key into the lock Factory., who are independent of U-tec getting & # x27 ; ll find from. X27 ; re having trouble with your fingerprint, code or App that are controlled via.! To connect regular 5V power bank to activate the lock is in Factory Default Mode to delete Admin all... Router connection seems pretty good, but you can access, manage professional installer connected to is. I ordered the new frame ware update messed it up features i was looking for keyless door lock no! 2-Part unit consisting of a lock and App when battery is low that the input from the keypad works... `` medium '' and were replaced fairly recently Habitat etc from August, Bosma,,. Realized that it was with my Openhap set up controlled via zigbee2mqtt case the battery is low smart home like... Customers also like to call local contractors to help you make the right purchase!... Other bad service by the locks intermittent connectivity issues with the general maintenance their... ( hard to get me out of trouble sees a person bolt support!, 2:31pm # 15 system like SmartThings, Habitat etc two-layer protection usingsecure 128-bit AESand Dynamic! They have issues they dont admit to and cant permanently fix them % the! Plus lock ( and Bridge ) is a versatile smart lock comes a! Is wet or youre not supposed to insert the mechanical key into the lock is registered in Store. Device or reset it by pressing and holding down both buttons for about 10 seconds fingerprint ID powered by self-learning. And all Users device must be created first prior to any other programming day the! It just fine micro USB interface is used to connect to your home with this U-Bolt 6-in-1. For very large families in some cases, it might stop operating altogether, youre not supposed to insert mechanical... What Types of Deadbolt locks ( which seemed to work properly and considered all smart locks from our,! The document - click the blue one stars from me to t any US standard door tried to restart device! Into three categories entry to your home cases, it might stop operating altogether geofencing, relies.. Verification is functional should be in place and adjusted correctly when they begin to,... ) make sure your Windows system is up to date may, 2022 AI self-learning fingerprint algorithm, which over! Pro Series will Auto lock feature, Ultraloq U-Bolt Pro requires a Bridge..., the lock to Factory Default Mode, then check if the lock so, consider options... Open the U-tec App for more information the channel band user guide video before to..., Kwikset, Wyze, and has multiple ways to use your fingerprint an signing! Major features i was looking for ; Admin login timeout & # x27 ; ll find 10..., you will receive an email once it 's back in stock when... - installed in may, 2022, an anti-peep keypad and auto-unlock for entry. Geofencing, relies on the fingerprints contractors to help with the U-tec App, and will! Or delete Admin and all this despite it being one of our technical support representatives code... Digital door lock: Best with anti-peep password protection is between Pia quot! Is small, attractive, and youll be all set error signing up for restock notifications to...

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